He's outspoken, he's taking off and he wants you to come fly with him!
The Sky Steward chats about air travel with his favorite frequent and not so frequent fliers.
Jetiquette is his trademark; it's not just where you travel, but how you travel that says a lot about you.
Gailen serves as a resource for several national media outlets, including USA Today, The Wall Street Journal, MSNBC, and Fox News; providing industry analysis and expert opinion regarding travel, customer service, the airline industry, airfares, in-flight service and airport related topics.
How do you like to travel; first class or economy, upscale or budget? What's your favorite in-flight beverage? Seem trivial? The Sky Steward thinks it's very important, because how you travel says a lot about you!
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